Our Story

The Problem We Saw

After years of working with small businesses, we kept seeing the same thing. Big companies had AI teams automating everything. Small businesses were stuck doing it all by hand — or worse, buying generic tools that promised automation and delivered headaches.

The tools existed. The talent did not — at least not for businesses doing $500K-$10M. We decided to change that.

Our Journey

2018

Started as a Marketing Agency

Founded Boon Media to help small businesses grow. Ran ads, built websites, did SEO. Good work, but we kept seeing the same problem: too much manual work, not enough leverage.

2020

Started Automating

Began building marketing automation for clients. Watched businesses go from drowning in manual tasks to running on autopilot. That got our attention.

2022

The AI Shift

Powerful AI tools started becoming accessible. We saw the gap immediately: enterprises were using them, SMBs were not. We decided to fix that.

2023

Custom AI for Real Businesses

Stopped recommending off-the-shelf tools. Started building custom AI that fits each business. Turns out generic solutions are why most AI projects fail.

2025

Voice AI and RAG Systems

Added Voice AI and RAG knowledge systems to the lineup. Businesses needed AI that could answer phones, search documents, and actually understand their operations.

2026

Audit-First Approach

Formalized the AI Opportunity Audit as our starting point for every client. Because the most expensive AI project is the wrong one.

Our Approach Today

Audit First

We learn your business before we build anything. The audit tells us what will work and what is a waste of money.

Build What Fits

Custom AI for your exact workflows. Not generic templates. Not off-the-shelf tools with your logo slapped on.

Prove the ROI

Every project has clear success metrics. If it is not making you money or saving you time, we want to know.