Straight Answers
Including the ones that do not flatter us. You have been sold to by lead platforms for years — the least we can do is not do it again.
- Can you guarantee I get the money back?
- No, and be careful with anyone who says otherwise. Angi and Thumbtack issue every credit at their sole discretion. What we control is that each filing is evidence-backed and lands inside the window instead of sitting in your head. That is why the audit is free and the recovery fee only applies to dollars that actually land in your account.
- Do you have an official partnership with Angi or Thumbtack?
- No. There is no partner API for this. We work inside your account with your permission, the same way you would, which is exactly why the tool starts as a co-pilot you click through rather than something that runs unsupervised on day one.
- What do you need access to?
- Read-only access to your lead platform accounts and your call records to run the free audit. Nothing is filed, changed, or sent until you approve it.
- Is the receptionist going to sound like a robot to my customers?
- It answers, gets the job details, the address, and the callback number, and texts you the summary. For anything it cannot handle it takes a message rather than guessing. You will hear it before it ever answers a real customer.
- What if my lead spend is small?
- Then the audit will tell you that and you should not buy anything. Under about $1,000 a month in lead spend the recovery math usually does not clear the subscription on its own.
- Why does the free audit only look back 90 days?
- Because 90 days is enough to give you an honest number fast. The paid Recovery Service goes back 12 months, but most of those windows are already closed — that work is about finding what is still open.
- How long does the free audit take?
- Once your accounts are connected, 48 hours. Getting connected usually takes a day, because we follow up by email to walk you through read-only access rather than asking you to paste passwords into a form.
- What counts as a bad lead?
- The categories platforms are supposed to credit: wrong service, outside your service area, a customer who had already hired someone, and numbers that never connect. We classify against the call record, not a guess.
- Do I have to switch my phone number?
- No. The receptionist sits in front of your existing number by forwarding, so your marketing, truck wraps, and Google listing all stay exactly as they are.
- What happens to my Google LSA reporting history?
- Google is retiring the LSA dashboard as campaigns migrate to Performance Max. Phase 1 started in August 2026 for plumbing, HVAC, electrical, roofing, and the other named trades. Historical performance reports do not carry over and you get a 14-day email warning to export. If you have not pulled that data, pull it now, whether or not you ever work with us.
- Can I just do this myself?
- Yes, genuinely. Every filing we make is one you could make in your own account. The reason most pros do not is that it means listening back through calls and filing one at a time in the evening, inside a window that closes. If you have the time, the free audit still tells you where to spend it.
- What if I want to cancel?
- Monthly plans are month to month. Cancel and the receptionist stops, the filing stops, and you keep every audit and recovery statement we produced.
Still not sure?
The audit is free and it is not a trial. Get the number, then decide whether any of this is worth paying for.