Google Local Services Ads lead refunds, filed with evidence.
Google replaced manual disputes with machine-learning auto-credits in mid-2024 and is retiring the LSA dashboard entirely — phase 1 of the Performance Max migration started August 2026, historical reports do not carry over, and you get 14 days' notice to export. We reconcile what you were charged against the credits that show up weeks later, and keep the history Google is about to delete.
What the audit covers on Google Local Services Ads
- Every Google Local Services Ads lead you were charged for in the last 90 days, classified against its call record
- No-answer, wrong service, out-of-area, and already-hired leads separated from the good ones
- One dollar figure for what you were charged that should never have been billed
- A list of which charges are still inside a window you can act on
Being straight with you
Google Local Services Ads decides what it credits, at its sole discretion, and there is no appeal above that. We have no partner API and we do not claim one — we work inside your account with your permission, and you approve every filing before it goes out.
That is why the audit costs nothing and the Recovery Service only bills on dollars that actually land.
Read the full limitsOther platforms
Angi
Live now
The loudest pain and the cleanest window. This is where we start.
HomeAdvisor
Rolling out
Refunds arrive as expiring platform credit, not cash. Worth tracking closely.
Bark
Rolling out
Credit-pack model where bad leads burn credits you already bought.
Thumbtack
On the roadmap
Covered in the audit today. Automated filing is not first in line.