HomeAdvisor lead refunds, filed with evidence.
HomeAdvisor logged more than 1,200 pro complaints at the BBB in three years and refunds in platform credit that expires. We track what was issued, what it is worth, and what quietly ran out.
What the audit covers on HomeAdvisor
- Every HomeAdvisor lead you were charged for in the last 90 days, classified against its call record
- No-answer, wrong service, out-of-area, and already-hired leads separated from the good ones
- One dollar figure for what you were charged that should never have been billed
- A list of which charges are still inside a window you can act on
Being straight with you
HomeAdvisor decides what it credits, at its sole discretion, and there is no appeal above that. We have no partner API and we do not claim one — we work inside your account with your permission, and you approve every filing before it goes out.
That is why the audit costs nothing and the Recovery Service only bills on dollars that actually land.
Read the full limitsOther platforms
Angi
Live now
The loudest pain and the cleanest window. This is where we start.
Bark
Rolling out
Credit-pack model where bad leads burn credits you already bought.
Google Local Services Ads
Reconciliation coming
You cannot dispute anymore. You can still check that the credits add up.
Thumbtack
On the roadmap
Covered in the audit today. Automated filing is not first in line.