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Boon Media
On the roadmap45-day dispute window

Thumbtack lead refunds, filed with evidence.

Thumbtack has a good tool built by a working pro already. We will read your Thumbtack leads in the audit so your number is complete, but we are building Angi filing properly before we build here.

What the audit covers on Thumbtack

  • Every Thumbtack lead you were charged for in the last 90 days, classified against its call record
  • No-answer, wrong service, out-of-area, and already-hired leads separated from the good ones
  • One dollar figure for what you were charged that should never have been billed
  • A list of which charges are still inside a window you can act on

Being straight with you

Thumbtack decides what it credits, at its sole discretion, and there is no appeal above that. We have no partner API and we do not claim one — we work inside your account with your permission, and you approve every filing before it goes out.

That is why the audit costs nothing and the Recovery Service only bills on dollars that actually land.

Read the full limits